Customer Service Feedback System
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Feedback Model / Serial #
So glad I discovered your repair service. Have been unable to play my video 8 cassettes for a number of years until now. Player now works great! I can once again enjoy viewing all our family tapes made throughout the years. Thank you.
EV-A50 / 30743
works great love it.
GV-200 / 18046
Repairs were made in a timely manner. All is working at this time.
EV-S700U / NA
Set it up and it seems to run alright. Haven't used all of the functions yet. I think that the format and service were great. Also got some good information from Manny on my 8MM camera. Thanks!
EV-C40 / 3-947-280
Excellent result. I was totally informed of transaction progress and never left uninformed. JOKAR
DCR-TRV730 / 14357
Once again, the SONY Doctor has come through for me. I love the older Hi8 and 8mm video equipment, but due to my favorite models being plagued with capacitors that do not age well, they don't last as long as they have the potential to. No other repair company wanted to touch these, but Doctor SONY made them new again. It works perfectly, thank you so much! You'll see my business again I am sure.
KD-H170 / 041535U
Very fast and thorough, and the unit is working perfectly. I would gladly use you guys again.
EV-C200 / 837208
I am happy as a kid in a candy store. Everything I tested is working like new. I appreciate that you were able to repaired it in spite of the problems caused by age and obsolescence. The S-VIDEO input port for LINE 1 input doesn't work but I can get around that OK. I am very pleased with your work and and your organization. Please see my separate Email about Sony cameras. John
SLV-R5UC / 834603
So far, so good. Video playbacks are clear and all functions seem to be working properly. Thank you
KX-95U / 052834U
Manny, we used the recorder numerous times over the holiday week watching family videos we haven't seen in over 20 years. In fact, my children never saw most of them. It is operating like new with no issues to date. Would recommend your company to all as the turnaround time was outstanding. Currently, you have my video camera, when you ship it back, include a few of your business cards. Thank you for your honesty and professionalism...
EV-C3 / 66267
very happy with the service follow ups and re shipping thank you
EV C40 / A10229
Works great. Thanks for fast turn around
EV-C40 / 18982
Unit works GREAT! I can't believe how well it works and how quickly the turn around time was. For the most part,,, the communication was very good, except for my lack of computer skills in getting the info you requested to you on your site. Other than that,,, I will definitely recommend your service. Awesome! Thanks again,,,, Don
EV-C3 / 85740
The camera works great, however the battery tabs have broken off. You did glue one back on but now they're all broke. Can you replace the back plate? Otherwise, an excellent repair.
CCD-V5000 / 1001654
THE UNIT WORKS GREAT AND THANK YOU VERY MUCK FOR FIXING THIS UNIT RON ALLIEGRO
PV-6000 / J3SA59154
Everything completed in a timely manner and camera fixed and works great.
DCR-TRV350 / 1488023
Outstanding service! Thank you for your 100% commitment to excellence. It was a pleasure doing business with your company.
EV-A50 / 22259
Count me as a completely satisfied customer.
HDR-HC7 / 1310827
I AM SO HAPPY WITH THE REPAIR OF MY VCR YOU GUYS KNOW WHAT YOU ARE DOING. THE ONLY PROBLEM WITH THE UNIT IS THE COLOR. I FOLLOWED THERE INFORMATION ON HOW TO FIX THE COLOR AND THAT DID NOT HELP BUT AS THE UNIT WARMS UP THE COLOR COMES BACK I WOULD SAY THAT IS PART OF THE DRAW BACKS OF THIS 30 YEAR VCR. BUT ANY WAY I AM VERY PLEASED WITH THE REPAIR AND I WILL STAND BY THEASE GUYS FOR ANYTHING THAT NEEDS REPAIR.
SLV-R5UC / 834872
Unit was completely fixed in a timely manner. Very happy with the service provided.
GV-D800 / 32304
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