Customer Service Feedback System
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Feedback Model / Serial #
I am happy as a kid in a candy store. Everything I tested is working like new. I appreciate that you were able to repaired it in spite of the problems caused by age and obsolescence. The S-VIDEO input port for LINE 1 input doesn't work but I can get around that OK. I am very pleased with your work and and your organization. Please see my separate Email about Sony cameras. John
SLV-R5UC / 834603
So far, so good. Video playbacks are clear and all functions seem to be working properly. Thank you
KX-95U / 052834U
Manny, we used the recorder numerous times over the holiday week watching family videos we haven't seen in over 20 years. In fact, my children never saw most of them. It is operating like new with no issues to date. Would recommend your company to all as the turnaround time was outstanding. Currently, you have my video camera, when you ship it back, include a few of your business cards. Thank you for your honesty and professionalism...
EV-C3 / 66267
very happy with the service follow ups and re shipping thank you
EV C40 / A10229
Works great. Thanks for fast turn around
EV-C40 / 18982
Unit works GREAT! I can't believe how well it works and how quickly the turn around time was. For the most part,,, the communication was very good, except for my lack of computer skills in getting the info you requested to you on your site. Other than that,,, I will definitely recommend your service. Awesome! Thanks again,,,, Don
EV-C3 / 85740
The camera works great, however the battery tabs have broken off. You did glue one back on but now they're all broke. Can you replace the back plate? Otherwise, an excellent repair.
CCD-V5000 / 1001654
THE UNIT WORKS GREAT AND THANK YOU VERY MUCK FOR FIXING THIS UNIT RON ALLIEGRO
PV-6000 / J3SA59154
Everything completed in a timely manner and camera fixed and works great.
DCR-TRV350 / 1488023
Outstanding service! Thank you for your 100% commitment to excellence. It was a pleasure doing business with your company.
EV-A50 / 22259
Count me as a completely satisfied customer.
HDR-HC7 / 1310827
I AM SO HAPPY WITH THE REPAIR OF MY VCR YOU GUYS KNOW WHAT YOU ARE DOING. THE ONLY PROBLEM WITH THE UNIT IS THE COLOR. I FOLLOWED THERE INFORMATION ON HOW TO FIX THE COLOR AND THAT DID NOT HELP BUT AS THE UNIT WARMS UP THE COLOR COMES BACK I WOULD SAY THAT IS PART OF THE DRAW BACKS OF THIS 30 YEAR VCR. BUT ANY WAY I AM VERY PLEASED WITH THE REPAIR AND I WILL STAND BY THEASE GUYS FOR ANYTHING THAT NEEDS REPAIR.
SLV-R5UC / 834872
Unit was completely fixed in a timely manner. Very happy with the service provided.
GV-D800 / 32304
A very thorough and professional job. My Sony HDR-HC1 is working perfectly now. It took about two weeks to repair.
HDR-HC1 / 1337794
Everything appearing to function normally! Thank you. Quick service, reasonable pricing. Would use this service again!
EV-C100 / 56332
Excellent service, super fast, as always, from Doctor Sony. Camcorder returned quickly and functions as new. Couldn't be happier. Thank you!
CCD-F301 / 71908
Excellent repair job, well worth the expense for the repair especially as some old tapes played as well or better than the DVD. Highly recommend the service.
EV-A50 / 17608
Enjoying my NEW TV. Thank you for the wonderful service
EV-DT1 / 211232
Perfect repair. Thank you. You are the best with Sony products. Wouldn't think of going anywhere else.
GV-A500 / 11097
Great service
DCR-V1 / 14861
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