Customer Service Feedback System
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Feedback Model / Serial #
Works great. So nice to have it back in service. I'm busy digitizing old home movies of my kids. Really appreciate your help.
HDR-HC7 / 1324060
Received the camera and tested it - seems to be working perfectly - thanks for the fast service.
HDR-HC3 / 1321808
Everything went smooth and am happy with the service.
EV-C100 / 44293
Works perfectly. Could find no one local that would even look at the unit. I wanted to digitize some old Hi-8 tapes and the cost of someone else doing it was high. I had a VCR but it was old and would eat tapes. doctorsony fixed the unit and I was able to digitize all my old tapes, even a couple that had been eaten before. Glad I did it. Very happy customer.
EV-C100 / 047762
Camcorder works like new
CCD-TRV57 / 168937
So far so good. Machine seems to be in good working order
EV-S3000 / A10938
Unit on return worked as promised where others had failed. Communication was excellent. I have other units I might like to bring in but would rather not ship. I do not see provision for hand carry. I would recommend this service to anyone interested.
SLV-R5UC / 823964
Very satisfied used it only once or twice since receiving it back but everything seems fine great service I will be sending another unit for repair soon. Highly recommended repair service thanks DoctorSony.
EV-C25 / 37830
Excellent hob. Camcorder is running the best it ever has.
CCD-TRV37 / 372186
Works fantastic! Worth every penny! Plays my old tapes very clear and works like new. Video picture through the camera and recording is also just like new. Thank you Manny for the great work!
CCD-TR105 / 3027566
Device was repaired super fast at a reasonable rate. Thank you! Will definitely be back in touch should i have another device that needs service.
HDR-HC3 / 1329146
Fantastic service and repair! My Hi-8 deck works like a charm.
EV-S3000 / 18546
Another fine job
CCD-TRV57 / 190649
Works great! I published same on Facebook, I'm amazed at how good they did.
EV-S550 / 23149
I did receive the unit and finally got to use it just yesterday. It works beautifully! Thank you soooo much! My only critique would be better online status updates. I kept checking but the status did not change. It wasn't until I sent an email that I was informed that you would "get to your deck from our current repair queue by mid next week and have an answer". An online list of the place in the queue would be helpful.
EVO-210 / 14333
Excellent work, glad I sent it to your service. Came back like new
CCD-TR81 / 81836
WORKS PERFECTLY FANTASTIC SERVICE. DO YOU WORK ON OTHER SONY MACHINES? LIKE EVO-9800A OR EVO-9850?
EV-S7000 / 11434
Appears to be in good working order but have not yet tried to record any video. Worked on transferring previous video from cassette to DVD with no problems. Load and eject worked great as well as rewind, fast forward and other functions relating to cassette.
DCR-TRV120 / 63437
THANK YOU I M VERY VERY PLEASED WITH YOUR SERVICE THE DECK LOOKS BETTER THAN NEW. AND WORKS PERFECTLY. I HAVE ALREADY SENT YOU ANOTHER ONE FOR REPAIRS AS WELL. KEEP UP THE GREAT WORK. I LL REFER YOU AND KEEP USING YOUR SERVICES. BTW CAN YOU ALSO WORK ON SONY EVO-9800A DECKS? I HAVE MORE THAN ONE. DON AT DUBCENTER.COM
EV-S7000 / 12893
All working good. Thanks for your prompt professional service.
EV-C100 / 023062
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